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Yes. We ship both operable and non-running vehicles. An inoperable vehicle requires special equipment – winch, liftgate, or forklift – and carries an additional fee of $150–$300. At booking, notify us of the issue: dead battery, brake failure, or wheel damage all affect carrier selection and pricing.

Yes. Most carriers in our network hold TWIC cards and are authorized to enter port and auction facilities. We arrange pickup from all major US auto auctions and ports. For shipments to Hawaii, Alaska, Guam, or international destinations, we coordinate the full door-to-port logistics.

Up to 100 lbs of personal items in the trunk is generally permitted, but they are not covered by cargo insurance. Loose objects can shift during transit and damage the interior or exhaust components. Do not place electronics, valuables, or fragile items inside the vehicle. Confirm the carrier's policy before loading.

Speed depends on your route. Popular corridors like NY→FL or CA→TX: carriers found within hours, same-day pickup possible. Mid-tier routes: 1–2 days. Remote or low-demand locations such as rural Maine or Montana: up to 5 days. Booking 7–14 days in advance guarantees better rates and availability.

Real-time GPS tracking is not standard and adds cost – most customers opt out. However, your assigned broker can contact the driver at any time and provide an updated location and estimated delivery window. Call or message us anytime during transit for a status update.

Auto transport rates fluctuate based on distance, pickup location, and vehicle size. A heavy SUV costs more than a compact sedan because it consumes more weight capacity on the trailer. Seasonality also impacts pricing: booking during winter "snowbird" migrations or summer peaks increases rates. Finally, choosing an enclosed trailer instead of a standard open carrier adds 30–50% to your final quote.